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FAQ's
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Getting Started
How do I get started with the platform?
Getting started is easy! First, create your account, then follow our step-by-step onboarding guide. We’ll walk you through setting up your organization, adding team members, and configuring your safety protocols.
What are the system requirements?
Our platform is cloud-based and works on any modern web browser. We recommend using the latest versions of Chrome, Firefox, Safari, or Edge for the best experience.
How can I add team members?
You can add team members through the ‘Team Management’ section in your dashboard. Simply enter their email addresses and assign appropriate roles. They’ll receive an invitation to join your organization.
Features & Tools
What reporting features are available?
Our platform offers comprehensive reporting tools including incident reports, safety audits, compliance tracking, and custom analytics dashboards. You can generate reports in various formats and schedule automated report delivery.
How does the risk assessment tool work?
Our Al-powered risk assessment tool analyzes historical data, current conditions, and industry standards to identify potential hazards and suggest preventive measures. It provides real-time risk scores and recommended actions.
Can I customize safety checklists?
Yes! You can create, modify, and manage custom safety checklists through our intuitive checklist builder. Templates are available for various industries and can be adapted to your specific needs.
Support & Training
How can I get technical support?
Technical support is available 24/7 through our help center, live chat, email, and phone. Enterprise customers also get access to a dedicated support representative.
Do you offer training sessions?
Yes! We provide free basic training sessions for all users, plus advanced training options for enterprise customers. Check our training calendar for upcoming sessions.
Where can I find documentation?
Comprehensive documentation is available in our help center, including user guides, video tutorials, API documentation, and best practice guides.